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Welcome to the Management Department of the Abeceder shop.

Our collection represents the broad range of subjects that interest professional managers.

If can not find within our selection of titles a book that seems right for your specific needs please let us know so we can find a suitable title for you - Contact.

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Click here to view product information.Dealing with the Customer from Hell
Dealing with the Customer from Hell provides realistic, proven strategies for working with those special but unreasonable customers who drive you mad!

Price: £8.99, Members' Price: £6.99
Click here for more product information
Click here to view product information.First-time Manager: The First Steps to a Brilliant Management Career
Designed for the new manager, this guide aims to dispel any fears associated with the diverse responsibilities of management. It includes direct and comprehensive advice on areas of difficulty and presents techniques for effective communication, delegatio

Price: £12.99
Click here for more product information
Click here to view product information.Fish!: A Remarkable Way to Boost Morale and Improve Results
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude every day. Imagine a place in which people are connected to their work, colleagues and customers. In this parable, a manager must transform a chronically unenthus

Price: £5.99
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Click here to view product information.Getting to Yes
Negotiation is whether we like it or not just part of everyday life so being able to negotiate successfully has a direct impact on how happy we are.

Price: £8.99, Members' Price: £7.50
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Click here to view product information.How People Tick
Mike Leibling understands that difficult people can make life impossible. They can be the bane of your life and a real pain to work and live with. This book explains how to cope

Price: £9.99, Members' Price: £8.50
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